Student Information Sheet





Educational Standards – IN 4 Training for this Student Information Sheet, has adopted the Code of Practice of Nationally Recognised Training authority, which is recognised across Australia. We maintain policies and management practices, which provide for the highest educational and professional standards in Australia for the marketing and delivery of vocational education and training services, which safeguard the interests and welfare of students. We maintain at all venues a learning  environment, which, is conducive to the success of students. We have the capacity to deliver the nominated course(s) by using appropriate methods and materials. There are no hidden costs in the training, and the fees are contained in the information sheet relating to the course.

Fees & Charges: See the Course Information on the website.

Refund Policy – IN 4 Training has a policy that no fees will be refunded where a student withdraws or cancels their enrolment after the start of study date of the course. If you have signed an instalment contract, any outstanding invoices must be paid in full before the end of the last course date, unless other arrangements have been made.

Enrolment/Admission – Complete the online booking and enrolment form and make payment to secure your place. The student handbook can be downloaded from the In 4 Training website. A representative of IN 4 Training can assist you with this process if needed.  When the enrolment forms are completed and payment for the course has been received, you may also receive a language, litracy and numeracy pre course test. This should be submited no less than 5 working days before the course start date. Once this is done each student will be given a student number.   Students will not be permitted to commence study unless they are enrolled. Once enrolled into your course you have 90 days from the course start date in which to complete the course.

 Certificate – On successful completion of a course, each student is issued with a Certificate or a Statement of Attainment, which states the competencies, completed. This statement of attainment can be used to assist in obtaining employment. Certificates must be issued within 21 days of the completion of final assessment.

 Marketing – IN 4 Training markets all vocational education and training courses with integrity, accuracy and professionalism, avoiding vague and ambiguous statements. In the provision of this information, no false or misleading comparisons will be drawn with any other provider or course.

 Course Assessment – Assessment is the process of collecting evidence and making judgements on whether competency has been achieved to confirm that an individual can perform to the standard expected in the workplace, as expressed in the relevant endorsed industry/enterprise competency standards or the learning outcomes of an accredited course.  Students will be given information regarding the assessment requirements for the module / unit of competency at the commencement of the module or unit of competency, including due dates and assessment conditions.  The objective of assessment is for the student must demonstrate that they have achieved the unit’s competencies. Students may be assessed by one or more of the following methods:  Observation, Oral questioning, Case study, Role Play, Simulation, Multiple choice, Written short answer, Workplace Documentation.

Recognition of Prior Learning (RPL) – IN 4 Training advises all applicants of RPL opportunities and procedures on enrolment. Students may complete an application form on request.  Applicants who consider that they have completed appropriate training or have through prior learning and experience gained the required skills/competencies stipulated for the units of the course may be granted credit upon substantiation of that claim. The assessment will be professionally conducted and will be valid, reliable, flexible and fair.  Evidence for credit of prior learning may include: Evidence of current competence, performance, demonstration, skills test, portfolio, logbook, task book, projects or assignments, written presentation, interview, case studies. RPL/RCC is available for all subject units.

 Complaints – IN 4 Training will ensure that all complaints and appeals are dealt with in a constructive and timely manner. All complaints and appeals must be reported immediately to the Manager. The details will be discussed in a formal meeting that can be called at the Manager’s discretion. The Manager will attempt to resolve the issue. If the issue cannot be satisfactorily resolved the complainant will be advised to seek advice from an Independent Adjudicator.

 Appeal – A student has the right to approach the Manager concerned for an initial re-evaluation of any assessment no later than 14 days after results have been notified to the student by mail.  Appeal should be submitted in writing using the IN 4 Training Appeal Form 3.2 addressed to the Manager.

Note: Where the trainer is on leave within this 14 day period, the student should place the request in writing and ensure it is received by IN 4 Training within 14 days.

Feedback – IN 4 Training is committed to securing and reviewing advice and feedback from all its stakeholders involved in the delivery of its training and assessment services.

Credit Transfer – Credit Transfer is another term that is sometimes confused with RPL. However, there is an essential difference. RPL is an assessment of individual competencies, while credit transfer assesses course/units/modules against one another to determine the extent to which there is a match.  Credit transfer, as defined in the AQTF.  Contact the IN 4 Training office for assistance.

Support Services – IN 4 Training can assist students with a disability by: Providing prospective students with a selection of courses, enrolment procedures and general information regarding IN 4 Training, speaking with students with a disability regarding their specific requirements, liaising on behalf of students with a trainer/s to enable an understanding of student’s specific requirements, arrange for special equipment, access needs or services if necessary, e.g. parking, exam/assessment modification, tutoring assistance, communication aids and note takers and creating an awareness of the needs of students with a disability among the staff and students of IN 4 Training.  IN 4 Training can refer you to a professional who can assist. Contact IN 4 Training if you require further information on student services.

Credit Transfer – Credit Transfer is another term that is sometimes confused with RPL. However, there is an essential difference. RPL is an assessment of individual competencies, while credit transfer assesses course/units/modules against one another to determine the extent to which there is a match.  Credit transfer, as defined in the AQTF.  Contact the IN 4 Training office for assistance.

 Access & Equity Policy – IN 4 Training recognises that particular groups of people in society have experienced and continue to experience institutional disadvantage and unequal educational outcomes. Target groups include women, people with physical or intellectual disabilities, Aboriginal or Torres Strait and Islanders, people of a non-English speaking background, the long term unemployed and the rurally isolated.

IN 4 Training’s unreserved commitment to the principle of access and equity in vocational education and training gives practical expression to the Department of Employment Science and the Arts goal of improving the knowledge and skills, and the quality of life for all Australians, having regard to the particular needs of target groups.           

Language, literacy & numeracy assessment: In order for IN4Training to provide the best training experience and support for  students. You may be asked to undertake a pre-training test. If this pre-training test is provided, it is expected that the student complete and submit the test no less than 7 working days prior to the course start date.

Welfare & guidance: IN 4 Training will provide students with assistance and support by informing them of the opportunities available that may assist them in their chosen profession.  All trainers will be available to assist the student and if further information or assist is required then they student can contact the IN 4 Training office for further advice and assistance.

Unique Student Identifier As from the 1st January, 2015 all persons enrolling in courses with IN 4 Training must provide their Unique Student Identifier number on enrolment.  No qualification can be issued until this number has been recorded with IN 4 Training.  To obtain your USI number, log onto to the website: and complete the registration.  Then you will receive you USI number which all qualifications will be issued against.

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